In the “Wireless Setup” web page, you can make camera working on WiFi mode. You can meet following situations:
- You were trying to setup WiFi with Anyscene or Babelens app, but it was always failed.
- In Anyscene app, your camera told you “temporary connection failed!” when you were trying to enter WiFi password and waited for camera to verify.
- You want to disable Wireless module to save the battery power or reduce the power consumption.
For those cases, you can solve the above issue with this “Wireless Setup” web page.
See the wireless setup web page
Enable or disable the camera wireless module:
[ Wireless ] – Turn on / off the camera wireless module. Turn off wireless module could save about 0.6 W, but all wireless connection will be failed. And the the rest of configuration parameters will be hided.
See the mean of each configuration parameter.
[ SSID ]. It means the Wi-Fi SSID (WiFi name). If your WiFi network is hidden, you should enter the WiFi SSID to this field manually. Otherwise, you can use “Search…” button to list all visible WiFi network.
[ Mode ]. There are two options for your choice. “Adhoc” is used for special wifi connection. e.g. When you try to connect camera to a computer via wireless mode, you should use Ad-hoc mode. And this mode is unavailable for wireless router. “Infrastructure” is used for common wifi connection, also we recommend you select it.
[ Security Mode ]. There are five options for your choice.
- If your camera connects to an unsecured WiFi network, you should select it to “OFF“.
- For WEP64bit, WEP128bit, WPA-PSK and WPA2-PSK are all belong to WiFi security mode. All of them are used to protect the WiFi transmit data. For the security level. WPA2-PSK > WPA-PSK > WEP128bit > WEP64bit. You should select one of them to pair with your router. We recommend WPA2-PSK if available, otherwise WPA-PSK.
[ Encryption type ]. There are two options for your choice. These two encryption type are both belong to encryption algorithm. But you ignore it because the camera will automatically select one according to the encryption typr of router.
[ WPA key ]. This field requires the WiFi password, but if your camera are trying to connect an unsecured WiFi network, please leave blank.
[ Retype WPA key ]. This field requests you retype the WiFi password, it must be as same as the above. If your camera are trying to connect an unsecured WiFi network, please leave blank.
*Please remember that both WPA key and Retype WPA key are case sensitive and need to be between 8 and 63 characters. When you have entered the key, click on “Apply”, you’ll get a message about “Wireless setup accepted successfully”, but that only means that the information was stored in the camera. Now you should use the “Test” feature to check if you typed it correctly.
See the procedure of mounting to a secure WiFi network
Step 1. Click the “Search…” button. This search process will take about 10 seconds in general case.
Step 2. The camera will automatically list all visible WiFi network. You will see all visible WiFi network. Select on and click OK to go on.
* Please be sure that the “Signal” must be greater than 2 spots.
Step 3. After click OK, the SSID field will be filled by camera automatically. Then you will request to type more detailed WiFi information. Based on the above information and your router information to configure the parameters, E.g. Select the mode to Infrastructure. Select security mode to WPA2-PSK. Ignore the encryption type. Type and retype the WiFi password to WPA key field.
Please remember that both WPA key and Retype WPA key are case sensitive and need to be between 8 and 63 characters. When you have entered the key, click on “Apply”, you’ll get a message about “Wireless setup accepted successfully”, but that only means that the information was stored in the camera. Now you should use the “Test” feature to check if you typed it correctly.
If the test reports “Success!” you can remove the network cable and it should work wireless after a short delay. If the test reports “no wireless connection”, please double check your WPA key (password) .
If you are connecting to an unsecured WiFi network, you would set “security mode” to no, and leave blank for WPA key.
See the procedure of mounting to a hidden WiFi network
Step 1: Fill the SSID field manually. Due to the hidden WiFi SSID can not be discovered. So the “Search…” button is unavailable.
Step 2: . Then you will request to type more detailed WiFi information. Following on the above steps to configure the parameters, E.g. Select the mode to Infrastructure. Select security mode to WPA2-PSK. Ignore the encryption type. Type and retype the WiFi password to WPA key field.
Some FAQs for wireless setup
Question 1: When I tried to setup WiFi with Anyscene app and it was always failed, but setup WiFi with web page, I got it in seconds. Why?
Regarding to this issue, it’s caused by the network delays of P2P server. When you are trying to setup WiFi via Anyscene, the first signal will be sent to P2P server by Anyscene as a hand-shake signal. If the P2P server has a big network delays, the WiFi settings will be hard to transmit to camera, so it’s failed. But for setting up WiFi on web application, the WiFi setting will be sent to camera directly without going through P2P server. So your setup will be applied in seconds.
So if you meet the problem of using Anyscene setup WiFi unsuccessfully. Please try to setup WiFi with web application. We are now preparing to improve the performance of P2P server.
Question 2: Can you set up camera to connect to a hotpot of phone?
Yes, you can. Make sure your phone has broadcast a WiFi signal, following the above steps to setup the WiFi information to camera. You just need to do “Search…” –> “Choose the hotpot” –> Type the password of hotpot and keep other parameters as default.
Question 3: Can you remotely view the camera once you’ve done the wireless setup?
Almost, if you have added the camera to your Anyscene or Babelens app. If not, see Add camera to Anyscene. Congratulations! At this point you should be able to use your Anyscene or Babelesn to view your cmera remotely.
Question 4: I have tried the all bove steps, but the test reports “no wireless connection“.
Please double check your WPA key (password) . If it doesn’t connect, we recommend that you temporarily remove wireless security from your router for a quick experiment to see if the setup succeeds with no passwords. Then put the password back in and try again. Many times this will refresh your memory about the exact spelling of your password. Also, it could be either that the camera is too far from your router, or that your router was set up with the tightest possible security which allows only known devices to connect to your network. In this case, do not forget to add the MAC address of this camera to your allowed list. In this context, MAC refers to a hardware network address and is unrelated to Macintosh computers. The Mac address is printed on the back of the camera.
If the camera does not connect and you’ve already checked the settings mentioned on the above, please log in to your router and double check the setting for wireless channel selection.
If the “Search” function of the wireless setup web page found your Wi-Fi network it means that the wireless networking hardware is working. If it then doesn’t connect it means that there is a password or IP address related issue.
Please NOTE: The password can be any mixture of lower and uppercase alpha-numeric characters. Extended characters are not permitted. Do not use a wireless password with spaces or punctuation in it. For example, “John & Mary’s Wi-Fi #2” may not work unless you change it to something like “JohnAndMary2”. Also make sure any WPA/WPA2 password is between 8 and 63 characters total.
You can temporarily turn off passwords on your Wi-Fi router, and if you then set “Security mode” to “off” in the camera, it should connect unless you have set your router to reject connection attempts from unknown devices.
Assuming that you are now at least connecting without passwords, you can proceed to add wireless security to your router and try again. We recommend WPA2 if available, otherwise WPA. The older WEP mode is obsolete and may not work correctly on Apple Airport. If you have trouble, switch to WPA2.
Since each password type can have 2 variations, this means you could have 4 possible combinations: WPA-TKIP, WPA-AES, WPA2-TKIP, and WPA2-AES.
Some routers like Apple Airport series do not show clearly which one of these settings is being used, so if you have difficulty you should try all 4 possible combinations. On a laptop you typically do not need to specify the exact password type since the laptop will try everything automatically. The camera is picky, it needs to know exactly what type of password you are using and does not try anything other than the exact type that you entered.
Remember to “Apply” first, then “Test”. If it says “Connected!” at the end of the Test, you can remove the cable. However, as long as the cable is still attached, the camera’s “System” menu will show “No wireless connection”.
If you still have trouble, please contact us
Question 5: What is maximum distance between camera and wireless router?
The maximum distance is dependent on the kinds of walls and objects that are between your wireless router antenna and your camera. One easy test for determining the maximum recommended distance is by using a laptop at the camera location. If your laptop shows at least 80% (4 or 5 bars) signal strength at that exact same location then the camera should be ok too. Any less than that may be unreliable, so you may want to move your router or the camera, or adjust the angle of your router’s antennas.
Keep in mind that the wireless signal travels easily through common building materials such as wood, glass, sheet rock, and vinyl siding, but does not go at all through metal. If there are any big metal objects such as a fridge, filling cabinet, or HVAC ducting in between the Wi-Fi router and the camera, try to reposition either the camera or the router so that the metal object doesn’t block the signal. Also, many microwave ovens and older 2.4GHz cordless phones may interfere with all Wi-Fi networking while in operation. Using a laptop you may not notice a pause, but with a camera that transmits or records video continuously any interruption will be much more obvious. Nearby Bluetooth devices such as cell phone headsets, Playstation game controllers, or a wireless keyboard and mouse can also interfere with wireless networks if the devices are too close.
The best placement for a wireless router is in an area that is higher up and free of nearby clutter, for example on top of a wooden book shelf .