Knowledge Base Archive
General (16)
Firmware Upgrade (12)
- New Firmware V6.66B For Pro Version Cameras (Released on August 24, 2018)
- New Firmware V6.44 For Standard Version Cameras (Released on August 24, 2018)
- Repairing the camera’s firmware using the TFTP utility
- New Firmware V6.70B For Pro Version Cameras (Released on Nov 13, 2018)
- How to check the firmware version of camera
Setting up (4)
Products F.A.Q. (14)
Phone App & PC Software (7)
Storage & Recording (10)
- How to playback the video recording files with my phone
- How to continuously record the video streaming without motion detection
- How much time can you record and store on the 128GB card
- How to store video file to your PC computer
- Where you can choose Primary, secondary or mobile stream to be stored to your PC or NAS
Audios & Videos (6)
- How can you do when your camera get multi color vertical bars for your video?
- how can you do when your camera doesn’t show any video, it’s just a blank black
- Solution for problem “Error loading player no playable source found”
- Why does the camera make a loud noise and echo when I enable the audio?
- What kind of sound pick up device should I purchase?
