Camera has no picture it’s black but shows connected.

?Anonymous
Q:

The AnyScene shows connected but when I click camera it gives me a black screen and does not give me a picture what is the problem.

Asked on 3 weeks ago.

Answer
Do you find this question to be helpful?
  • 0
Status
In Progress
People collects
0
Answers
3
views
112
All Replies

Answers ( 3 )

  1. Hi there,

    Thanks for your message.

    Please let us know your model number and please send us the black screen screenshot, and then we will solve it for you properly.

    Thanks and have a nice day

    Mary

    Do you find this answer to be helpful?
    • 0
    • @Mary: the camera is 2TT5AZ6VN7NR5YUS111A

      model:

      TriVision NC-336PW HD 1080P Wireless Outdoor Home Security Camera System Wifi Poe Wired Ir Night Vision Motion Sensor DVR Micro SD Card DVR Inter

      Do you find this answer to be helpful?
      • 0
    • @Mary:

      • the camera is 2TT5AZ6VN7NR5YUS111A

      model:

      TriVision NC-336PW HD 1080P Wireless Outdoor Home Security Camera System Wifi Poe Wired Ir Night Vision Motion Sensor DVR Micro SD Card DVR Inter


      Attachment
      Do you find this answer to be helpful?
      • 0
Leave your answer