Camers goes offline

?Raj
Q:

Hi,

i m having camera offline issue after every 2nd or 3 rd days. The Clock is running fine but my camera goes or show me offline in my app while using the app.

For reconnecting or for online i have to restart the clock then the app and camera show me online and i am able to view fine

Please suggest me best resolution for this.

Asked on 2 years ago.

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  1. Hi Raj,

    Thanks for your email and we are glad to serve you.

    Would you please let us know your order number? Then we will solve it in your favor.

    Thanks for your understanding and we are here waiting for your order number to go ahead.
    Have a nice day
    Mary

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