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  1. Hi Stefan,

    Thanks for your email.

    Would you please let us know your model number is? If your phone and your other camera are not the same network, you have to know your camera’s UID number, then add it by typing type UID and password to add the camera on your app.
    If your pone and your other camera are on the same network, you can add it to your app by typing scan local network.

    If you have any further questions, please let us know.
    Have a nice day

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