Cannot save camera recorded files to Windows 10 PC

?FREDERICK511
Q:

How do I find the shared folder local network path in windows 10 and what is it called in the network ? I created a shared folder in my SEAGATE Back Up Plus portable hard drive but the address assigned by the Windows system does not function in the online storage set-up for my TT525PW-1080P-SPY and it does not look at all like the description and example in the set-up directions, which looks more like the IPV4 address in my network ?

Thank You

Asked on 2 years ago.

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  1. Hi FREDERICK511,

    Thanks for your email and sorry for the problems.
    1, If your computer system is win 10, you need to create a login password. And make the shared fold read/write. Did you create your shared folder by the following link article? If not, please follow the steps below to try again.

    https://support.titathink.com/downloads/pdf/How%20to%20store%20video%20file%20to%20your%20PC%20or%20NAS.pdf

    2, For the IPV4 is your computer’s IP address, you need to enter the IPV4 address and your shared folder name to find your shared folder.

    Anyways, please follow the above link article to try again and if you have any further questions, please let us know.
    Have a nice day
    Mary

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