Hi, is there any way to put firmware without web interface. Just by using utility tool? My camera is connected to computer but firmware seems corrupted and i cant use web interface, only TCP network. Please let me know

Asked on 3 years ago.

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  1. Dear Alex,

    Thank you for contacting us. My name is Sherry, I’m glad to assist you.

    The utility tool is still in development, now it has not yet been available to download, the only way to upgrade the firmware is via web interface. So I suggest you to bring the camera back home, and directly connect the camera to a computer via a LAN cable, and then directly using Chrome or IE or Safari browser to complete the upgrading. You can see this article to access the web interface without TCP network.

    If the camera already fixed to a wall, you can just take the camera body down and bring it home.

    Sorry for the inconvenience, please be patience to await the utility tool.

    Best regards,
    Sherry Yuang.

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