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  1. Hi Chris Montgomery,

    Thanks for your email and we are glad to serve you.

    We are sorry due to the camera cache of cpu is limited, the MAX time of Prerecord is 10 seconds, Hope you can understand.

    1, Please go to the webpage first, if you don’t know how to to, click the link below.

    2, When you go the the webpage, click Camera–>Stream Setup–>Primary stream–>Prerecord, please select 10 seconds from the dropdown list. Note: If you want to the motion record starts recording from the Primary stream, you can set the primary stream’s prerecord. If you setup the Secondary’s stream’s, you need to select the record from secondary stream under the Recrod to storage on alarm.

    If you have any furhter quesetions, please let us know.

    Have a nice day



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