motion alarm every 10 minutes

?Tharkey
Q:

TT520PW installed for 2 years with no problems. Moved to new house and reinstalled TT52PW. Now, 2 new problems:
1. No audio to accompany video. Microphone tests ok.
2. Motion sensor triggers precisely every 10 minutes, even with no motion.
Have tried resetting camera and motion & audio settings many times but problems remain.

Asked on 2 years ago.

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  1. Hi Tharkey,
    Thanks for your questions.
    1, For the no audio problem, please check if the Audio has been disabled or not. Like the attachment.

    2, For the motion sensor triggers precisely every 10 minutes even with no motion. Please reset your camera by pressing the reset button about 10 seconds, then release it to let the camera reset itself. After it, the problem will be solved.

    Thanks for your time and take a try.
    Any further questions, please let us know.
    Have a nice day
    Mary


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